Here you can find answers to the more frequently asked questions:
Do you ship internationally?
Yes we do ship internationally, all over the world using a courier company depends on zones and countries otherwise also the national postal service.We use the local postal service as well as the following deliveries: DPD and GLS , and UPS courier companies. A tracking number will be provided with every order to view the progress of your order online. Please enquiry via email so we can offer you this special discount for multiple items.
Please find the zones and list of shipping costs, irrespective how large the parcel is or how many items you order.
Zone 1: Austria, Croatia, Slovakia, and Slovenia – 12 euro per order
Zone 2: Belgium, Czech , Holland, Poland, Lithuania, Germany and Romania – 15 euro per order
Zone 3: Bulgaria, United Kingdom, France, Ireland,Latvia,Luxemburg,Sweden,Italy, Estonia, and Denmark – 17 euro per order
Rest of Europe not on the above Zone lists: – 17 euro per order
All other countries outside of Europe is a standard rate of 35 euro per order irrespective of how many pieces you order.
What online payment methods do you accept?
We can accept wire or direct bank transfer to our bank account. Then you can also pay via Paypal with a variety of credit cards such as VISA or Mastercard and other payment methods provided by the 3 rd party payment provider Paypal. Cash on delivery is not available internationally. You can also contact us and we can facilitate a Revolut payment. We will try and add more payment methods in the near future.
Do you offer discounts for bulk orders or wholesalers?
Yes! We offer discounts based on your order total. Please send us an email with the details.
Can I call a customer care representative?
Yes sure! You may call us anytime from Monday to Saturday during European CET working hours. We look forward to your call, whatsapp message or Viber chat!